Services Support
Should an incident occur, you deserve the best possible help.
Via chat or by phone, we are ready to provide solutions.
Via chat or by phone, we are ready to provide solutions.
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Issue tracking
Track reported incidents with our issue tracking system. We guarantee that every reported incident gets the attention it deserves and is handled within the agreed timeframe. -
Phone & Slack support
You get this support when you have a Premium subscription. If you have more than 5 subscriptions then you are also entitled to this regardless of the type of subscriptions. -
24/7 Priority support
This support is exclusive to you if you have an Enterprise subscription. If you have more than 10 subscriptions, you are entitled to this, regardless of the type of subscription.
We are personally involved
That is why our customer support is built on a foundation of genuine care and human connection.
When you contact us, you won't be greeted by impersonal automated responses or faceless representatives. We value open and honest communication, and we encourage you to share your thoughts, feedback and ideas with us. Your insights play an important role in improving our products and services so that we can continue to meet your expectations.